May 3

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Call Transcriptions and other Enhancements

By David Holland

May 3, 2024


TLDR; New call transcription feature introduced for recorded calls, providing automatic transcriptions for inbound and outbound calls. Users can activate this feature under advanced settings, improving documentation and compliance. Enhanced visibility allows for easy access to call content. Bug fixes and enhancements include disabled outbound SMS and calls for paused locations, improved international messaging support, error notifications for sub-accounts, updated logos, and better error messages for various features.

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