April 16


Conversations: Accept External ID in Inbound Message API

By Oliver Corless

April 16, 2024

Accepting external IDs as AltId in the Inbound message API, passing them in the Custom Provider delivery payload, and returning them in integration Webhooks to aid in mapping inbound messages with external message IDs for threading messages effectively, especially for replies.

Oliver Corless

About the author

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

Direct Your Visitors to a Clear Action at the Bottom of the Page