February 28


Enhanced Workflow Automation with WhatsApp Actions ⚡

By Oliver Corless

February 28, 2024

New actions added to Workflows for WhatsApp:

1. **Wait for WhatsApp Contact Reply**: Embed WhatsApp support in Wait Action, allowing for natural interactions when waiting for replies.

2. **Set Do Not Disturb (DND) for WhatsApp**: Integrate DND support for WhatsApp based on customer actions like “STOP” to respect preferences.

Benefits include streamlined workflows, improved customer experience, and enhanced communication management through DND. Available now in the Workflows section for optimizing communication strategies.

Oliver Corless

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