WhatsApp Pricing Changes: All Service Conversation are now free of cost

By GoEXELA Zap

November 26, 2024

WhatsApp announces free service conversations for businesses starting November 1, 2024, enabling unlimited customer engagement without per-conversation charges. This update allows businesses to provide support and enhance customer relationships cost-effectively. Service conversations, initiated by customers or businesses within a 24-hour period, now enable improved communication and customer satisfaction.

Bot Status for Individual Contacts

Bot Status for Individual Contacts lets users manage AI bot activity (Active, Sleep/Snooze, Inactive) from the message composer,

Bot Status for Individual Contacts

Nav Menu Popup Colours

New popup colours option for website owners to customize nav menu backgrounds, including mobile hamburger and search bar.

Nav Menu Popup Colours

Bug fixes and UX Enhancements: Documents and Contracts

– Fixed email signature rendering in templates. – Special characters now supported in fillable text fields. – Added

Bug fixes and UX Enhancements: Documents and Contracts

Media storage Google Drive integration enhancements

Update enhances security, ensuring user privacy with “Login As” feature. “Connect Drive” button disabled and grayed out during

Media storage Google Drive integration enhancements

Sub Account Dashboard and Reporting: Bug Fixes

Bugs fixed: uniform titles in dashboards, date discrepancies resolved, translations in empty dashboard descriptions implemented, accurate gbraid/wbraid attribution

Sub Account Dashboard and Reporting: Bug Fixes

Custom Objects are Live in Workflows..!!!!

Custom Object Workflows are now live, allowing users to create workflows based on specific custom objects (like Homes,

Custom Objects are Live in Workflows..!!!!

Direct Your Visitors to a Clear Action at the Bottom of the Page