March 8

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Showing phone numbers next to user in “Connect Call” action IVR

By David Holland

March 8, 2024


Implemented phone number display alongside users for easier IVR configuration, enhancing user control and experience. Users can now easily configure IVR with phone numbers visible, improving visibility and decision-making. Disabled selection of users without phone numbers in Connect Call action to optimize user selection efficiency and prevent roadblocks.

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