February 21

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Sub Account Dashboards: Introducing Conversation Widgets!

By David Holland

February 21, 2024

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New widgets for Conversations in Dashboards are introduced to enhance team efficiency and customer engagement. They offer insights on unread messages, assignee distributions, and new conversations started this week. Various visualization options include tracking unread messages, conversations, distribution by channel, and assigned conversations. Users can customize their widgets to monitor team performance and improve customer engagement. Instructions provided on adding and utilizing these widgets. [Learn more here](https://help.gohighlevel.com/en/support/solutions/articles/155000001212-feature-document-custom-widgets).

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